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Frequently Asked Questions

About QT At Home

What is QT at Home?

Imagine one of our Executive Chefs stepping into your kitchen and preparing you a sumptuous dish from our signature menu. Or sink softly into silent night sleeps in your very own Dream Bed. That’s QT at Home.

It’s our way of giving our friends the QT experience in the comfort of their own home.

Is QT at Home a subscription service?

We wish – and once you’ve tried it, you will too! But you can always visit one of our award-winning restaurants and bars as your next dining destination.

Is there a minimum order amount?

Just one product.

Does QT at Home offer breakfast, lunch and dinner menus?

Our feasting menus are set, but when you choose to indulge in QT at Home, that’s up to you.

How can I contact QT at Home?

If you have a question about your order, reach out to your local QT or the hotel you intend to place your order:

 

Is it possible to change my order after it has been placed?

Once your order is received, we’re onto it. But drop us an email at the hotel where you placed your order and we’ll see what we can do.

Can I request a chef to cook and host QT at Home at my place?

Want to take all the stressors and pressures away from your next dinner party? Your wish is our command. Reach out to your local QT to see what magic we can make happen at your place.

Payments & Collection

Can I pay with a QT Gift Card?

No, not just yet.

Can I order and pay over the phone?

Let’s keep it online. Please order via the website.

Can I change my nominated pick up date and time after my order has been placed?

Once your order is received, we’re onto it. But drop us an email at the hotel where you placed your order and we’ll see what we can do.

Can I cancel my order if I change my mind?

Not for QT at Home. However, after the first bite, we’re pretty sure you’ll be glad you didn’t.

Do you accommodate dietary requests?

Our QT at Home feasts do not allow modifications. Please refer to our product pages for a list of ingredients as there may be dishes which can cater to your dietary needs.

What if I have allergies?

We don’t recommend our meals to anyone who suffers from a food allergy. Best to be safe!